Privacy Policy

Effective Date: [May 22nd, 2026]

All City Air (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, https://all-city-air.localhub.co/ and any related services.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

We may collect the following types of information when you visit our website, complete forms, request services, or contact us:

Personal Information

  • Name
  • Phone number
  • Email address
  • Service address
  • Information submitted through contact forms
  • Appointment requests
  • Details related to HVAC service inquiries

Automatically Collected Information

We may automatically collect information such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Website interactions
  • Referral source
  • Date and time of visits

This information may be collected using cookies, analytics tools, and similar technologies.

2. How We Use Your Information

We use collected information to:

  • Respond to service requests and estimate inquiries
  • Schedule appointments
  • Provide HVAC installation, repair, maintenance, and related services
  • Send service updates and appointment reminders
  • Improve website performance and user experience
  • Monitor website traffic and analytics
  • Communicate promotional offers, special discounts, or company updates when permitted by law
  • Comply with legal obligations

3. Forms, Calls, and Communications

If you complete a contact form, request an estimate, call us, text us, or communicate through the website, we may retain those communications for customer service, scheduling, and quality purposes.

Phone calls may be monitored or recorded where legally permitted.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

  • Improve functionality
  • Remember visitor preferences
  • Analyze website traffic
  • Support marketing and advertising efforts

You may disable cookies through your browser settings; however, certain website features may not function properly.

5. Third-Party Services

We may use third-party providers to help operate our business and website, including:

  • Website hosting providers
  • Analytics services
  • Advertising platforms
  • CRM systems
  • Appointment scheduling tools
  • Email and SMS communication providers
  • Financing partners

These providers may have access to information only as necessary to perform services on our behalf.

6. Financing Information

If you choose financing options offered through our third-party financing partners, information submitted during the financing process is handled directly by those providers under their own privacy policies and terms.

All City Air does not store sensitive financial account information submitted through external financing applications.

7. Data Security

We use commercially reasonable safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or storage system can be guaranteed as completely secure.

8. Information Sharing

We do not sell personal information.

We may share information only:

  • With service providers assisting our operations
  • To fulfill requested services
  • To comply with legal obligations
  • To protect our rights, customers, or property
  • In connection with business transfers or restructuring

9. Your Rights

Depending on your state of residence, you may have rights regarding your personal information, including:

  • Request access to collected information
  • Request corrections
  • Request deletion
  • Opt out of marketing communications

To exercise these rights, contact us using the information below.

10. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

We encourage users to review the privacy policies of those websites separately.

11. Children’s Privacy

Our services are intended for adults and homeowners. We do not knowingly collect personal information from children under 13 years of age.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.

13. Contact Information

All City Air
1209 N Ave, Suite 1
Plano, TX 75074
Phone: (972) 495-5976
Email: info@allcityair.com

If you have questions regarding this Privacy Policy or how your information is handled, please contact us.


SMS Communications and Consent

By providing your mobile phone number through our website, contact forms, appointment requests, service inquiries, or other communications, you consent to receive text messages from All City Air related to:

  • Appointment scheduling and confirmations
  • Service reminders and updates
  • Technician arrival notifications
  • Customer service communications
  • Estimate follow-ups
  • Account notifications
  • Promotional messages and special offers (where permitted)

Message frequency may vary depending on your interactions and services requested.

Message and data rates may apply based on your wireless carrier plan.

You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you may receive a final confirmation message. For assistance, reply HELP or contact us directly.

Providing consent to receive text messages is not required to purchase services.

We do not sell, rent, or share mobile opt-in information or consent with third parties for their marketing purposes.

Third-party providers used for text messaging services may process information solely for the purpose of delivering communications on our behalf.